Feedback craft
How to say no to a feature request
A four-part template, three refusals you can adapt today, and why the silent maybe costs far more than the clear no.
Blog
Notes from the loop.
Product feedback craft, building in public, and what we learn from running on our own board.
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We publish what we ship, on our own board.
Every release lands on our public changelog, linked to the requests it closed. It is the same surface your workspace gets, and it is the most reliable way to see what we are working on.
